Terms of service

Welcome to IsraeliBox! (“IsraeliBox”, “we” “us” or “our”). These terms and conditions govern your access to and use of the IsraeliBox.co website (the “Website”) and all services provided by IsraeliBox via the Website including without limitation our monthly product and gift service (collectively, the “Services”).

IsraeliBox provides a subscription service for monthly delivery of Israeli products for you or as a gift to others. Access to the Website, use of the Services, and purchase of the Products is subject to these Terms and Conditions and the IsraeliBox Privacy Policy available on the Website.

Subscribing to our Services, or browsing and using our website, you indicate your unconditional acceptance of the following Terms and Conditions. Please read them carefully, as they may have changed since your last visit. The most recent version of these Terms and Conditions may be viewed at Israelibox.co/terms-of-service.

IsraeliBox’s website is a service to the user community that visits the Website subject to these Terms and Conditions. We may alter, suspend, or discontinue this Website or the Services in whole or in part, at any time and for any reason, without notice. The Website may also periodically become unavailable due to maintenance or malfunction of computer equipment or for other reasons.

The content of our website is accessible to users only on a personal, non- transferable and non-exclusive right subject to these Terms and Conditions. The term “Content” means all information, text, images, data, links, software, or other material accessible through the Website or Services, whether created by us or provided by another person for display on the Website or through the Services.

The Content may contain inadvertent errors, typographical errors, or inaccuracies. We reserve the right to make changes to document names and content, descriptions or specifications of products or services, or other information without obligation to issue any notice of such changes.

The Content may be used solely for internal informational purposes. No part of this website or its Content may be transmitted or reproduced in any form, by any means, electronic or mechanical, including recording and photocopying for any other purpose. The Content may not be modified. Copyright, trademark, and other proprietary notices may not be removed.

This Website or any Content displayed on this Website, can be used only as expressly permitted by these terms of use; or with our prior written permission or the permission of such third party that may own the trademark or copyright of material displayed on this Website.

Membership & Monthly Subscription In order to start your ongoing IsraeliBox monthly subscription, you must register as a member on our Website. To register, you can simply provide information about food allergies, your shipping information including your address and billing information, and your valid email address and password to create your login profile. All information that you provide to IsraeliBox, including your credit card information, is subject to Israelibox’s Privacy Policy. You are responsible for keeping your registration information up to date through the account page on the Website.

As a registered user of IsraeliBox, you agree to receive emails promoting any special offer(s), including third party offers. We may from time to time send you our newsletter. You may opt-out from receiving special promotions or our newsletter by emailing sayhello@israelibox.co or selecting to unsubscribe as may be provided in the applicable e-mail correspondence.

Monthly Box Delivery as a subscribed IsraeliBox member, each month we will ship you a package with a different selection of items that may consist of a selection from food items, toiletry products, artifacts, paper products, fashion items, (“Products”), all made, or manufactured or designed in Israel. Each month of your subscription, the selection of Products may change. Accordingly, IsraeliBox cannot guarantee that a selection available in a particular timeframe will be available in any subsequent timeframe.


Billing and Payments the price of the Services and/or goods is payable in full before delivery. We currently accept payments via PayPal only. You will automatically be charged each month for your ongoing subscription. If you have committed to a subscription period lasting longer than one month (e.g., a three month plan, a six month plan), you will automatically be charged the full amount at the beginning of this period of time. (Note that by subscribing to the three or six month plans, the price of each box is discounted).  During that subscription period, even if you have canceled your subscription or membership prior to the end of that subscription period, you will receive all boxes until the end of your paid subscription period of choice. Further, unless you cancel your subscription or membership prior to the end of the period, at the end of that period, your subscription will automatically be renewed for an additional subscription period of the same amount of time.

We use a third party payment service in lieu of directly processing your credit card information. By submitting your credit card information, you grant IsraeliBox the right to store and process your information with the third party payment service, which it may change from time to time; you agree that IsraeliBox will not be responsible for any failures of the third party to adequately protect such information. All financial matters regarding your information are subject to the conditions of the third party payment service provider’s terms of service; You acknowledge that we may change the third party payment service and move your information to other service providers that encrypt your information using secure socket layer technology (SSL) or other comparable security technology.

Shipping and Risk of Loss unless otherwise indicated at the time of your purchase, shipping and handling fees are included with your order. Shipping dates and/or arrival times are only estimates. For loss/damage claims, you must notify IsraeliBox within 30 days of the date of receiving the box, if you believe all or part of your order is missing or damaged.

Replacement of Products for shipped merchandise claimed as not received are subject to our investigation, which may include postal-service notification. Repeated claims of undelivered merchandise may result in the cancellation of your membership.

Returns and Exchanges If a Product is defective, we will replace it, at our discretion. We do not allow exchanging items or a full box.

Sales tax or VAT You may be charged local sales tax or VAT, if applicable.

Membership Renewal & Cancellation We work hard to make your membership satisfying; never the less, you may cancel your ongoing membership through the account page on the Website. You must update your account on the Website by the 10th of the month following the end of your then-current subscription period.


Your subscription will continue until you cancel and will automatically renew for a new subscription period of the same amount of time, unless you cancel it before the 10th of the month following the end of your then-current subscription period.

All cancellation requests received after the 10th day of the calendar month following a Subscription Period will be applied to the following Subscription Period.

We may terminate your membership, without notice, for conduct we believe violates these Terms and Conditions or our policies, is harmful to our business interests, or for an inactive account.

Liability shall not exceed: You agree that IsraeliBox total cumulative liability in connection with these terms and conditions, the website, the content, or any product or services whether in contract, tort, or otherwise, shall not exceed the amount you paid to IsraeliBox in the then-prior calendar month.

In no event shall IsraeliBox or its officers, directors, employees, or affiliates be liable to any user of this website or any other person or entity for any direct, indirect, special, incidental, consequential or exemplary damages (including, but not limited to, damages for loss of profits, loss of data, loss of use, or costs of obtaining substitute goods or services) arising out of the use, inability to use, unauthorized access to or use or misuse of the products or the website or any information contained thereon, whether based upon warranty, contract, tort (including negligence), or otherwise, even if has been advised of the possibility of such damages or losses.

Indemnification By using this Website, our Services, or supplied Products, you agree to indemnify, hold harmless and defend IsraeliBox from any claims, damages, losses, liabilities, and all costs and expenses of defense, including but not limited to, attorneys’ fees, resulting directly or indirectly from a claim by a third party that arises in connection with use of this Website, Services, or Products by you or any other person accessing the Website using your member login account.

Content Submitted by UsersProviding accurate and complete information: You may use this Website (but not subscribe to our Services) without volunteering personally identifiable information. Please refer to our Privacy Policy for additional information on our practices for handling personally identifiable information. However, if you choose to provide information to register for or participate in a service, event, or promotion on this Website or to use our Services, you agree that you will provide accurate, complete, and up to date information as requested on the screens that collect information from you.

We are not responsible or liable for the conduct of users or for any views, opinions and statements expressed in Content submitted for public display through our Website, such as through an online discussion forum or chat room. We do not prescreen information posted to online discussion forums or chat rooms, if any. With respect to such forums and chat rooms, we are acting as a passive conduit for such distribution and are not responsible for Content. Any opinions, advice, statements, services, offers, or other information in Content expressed or made available by users of an online discussion forum or chat room are those of the respective author(s) or distributor(s) and not of IsraeliBox. We neither endorse nor guarantee the accuracy, completeness, or usefulness of any such Content. You are responsible for ensuring that Content submitted to this Website is not provided in violation of any copyright, trade secret or other intellectual property rights of another person or entity. You shall be solely liable for any damages resulting from any infringement of copyrights, trade secret, or other intellectual property rights, or any other harm resulting from your uploading, posting or submission of Content to this Website.

We have the right, but not the obligation, to monitor Content submitted to our Website through an online discussion forum or chat room, to determine compliance with these Terms and Conditions and any other applicable rules that we may establish. We have the right in our sole discretion to edit or remove any material submitted to or posted in any online discussion forum or chat room provided through this Website. Without limiting the foregoing, we have the right to remove any material that IsraeliBox, in its sole discretion, finds to be in violation of these Terms and Conditions or otherwise objectionable, and you are solely responsible for the Content that you post to this Website.

You are responsible for complying with any applicable lobbying restrictions. Federal law restricts lobbying activities by tax-exempt organizations. “Lobbying” includes certain activities intended to influence legislation. Content posted by users does not constitute lobbying by IsraeliBox, but may constitute lobbying by you or an organization that you represent.

Prevention and prohibition of the use of our website by accessing our Website or any chat room, online discussion forum, or other service provided through our Website, you agree to abide by the following standards of conduct. You agree that you will not authorize or facilitate any attempt by another person to use our Website or any related chat room or online discussion forum to:

  • Transmit any Content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, offensive, obscene, pornographic, lewd, lascivious, or otherwise objectionable, as determined by IsraeliBox.
  • Use a name or language that IsraeliBox, in its sole discretion, deems offensive.
  • Post defamatory statements.
  • Post hateful or racially or ethnically objectionable Content.
  • Post unsolicited advertising or unlawfully promote products or services.
  • Post Content which infringes another’s copyright, trademark or trade secret.
  • Impersonate another person.
  • Harass, threaten or intentionally embarrass or cause distress to another person or entity.
  • Promote, solicit, or participate in any multi-level marketing or pyramid schemes.
  • Exploit children under 18 years of age.
  • Engage in disruptive activity such as sending multiple messages in an effort to monopolize the forum.
  • Obtain unauthorized access to any computer system through the Website.
  • Introduce viruses, worms, Trojan horses and/or harmful code to the Website.
  • Invade the privacy of any person, including but not limited to posting personally identifying or otherwise private information about a person without their consent (or their parent’s consent in the case of a child under 13 years of age).
  • Violate any federal, state, local, or international law or regulation.
  • Solicit personal information from children under 13 years of age.
  • Encourage conduct that would constitute a criminal or civil offense.

IsraeliBox will be entitled to use any content submitted by you without incurring obligations of confidentiality, attribution or compensation to you. IsraeliBox does not claim ownership of any materials you make available through the Website. With respect to any materials you submit or make available for inclusion on the Website, you grant IsraeliBox a perpetual, irrevocable, non-terminable, worldwide, royalty-free and non-exclusive license to use, copy, distribute, publicly display, modify, create derivative works, and sublicense such materials or any part of such materials. You hereby represent, warrant and covenant that any materials you provide do not include anything (including, but not limited to, text, images, music or video) to which you do not have the full right to grant IsraeliBox the license specified above. You further represent, warrant and agree that any materials you provide will not contain libelous or otherwise unlawful, abusive or obscene material.

IsraeliBox services are available only to, and may only be used by, individuals who are 18 years and older who can form legally binding contracts under applicable law. Individuals under the age of 18 can use this service only in conjunction with and under the supervision of a parent or legal guardian. In this case, the adult is the user and is responsible for any and all activities, subscribers and purchasers.

Intellectual Property Unless otherwise noted, all Content contained on this Website is the property of IsraeliBox and/or its affiliates or licensors, and is protected from unauthorized copying and dissemination by the Israeli copyright law, trademark law, international conventions and other intellectual property laws. Product names are trademarks or registered trademarks of their respective owners.

By submitting content submitted without compensation by IsraeliBox and with the expectation that such Content will be made publicly accessible through our Website, you agree to grant us a worldwide, royalty-free, perpetual, irrevocable, non-exclusive license to use, distribute, reproduce, modify, adapt, create derivative works from, and publicly perform or display such Content. This license shall remain in effect until we delete the Content from our systems. (We do not claim ownership of such content).

Protecting Login & Password When you register to participate in IsraeliBox services on this Website, you may be required to establish a login identifier and a password. You are responsible for protecting your login and password from unauthorized use, and you are responsible for all activity that occurs on your account (including without limitation financial obligations). You agree to notify us @ sayhello@israelibox.co immediately if you believe that your login or password has been or may be used without your permission so that appropriate action can be taken. We are not responsible for losses or damage caused by your failure to safeguard your login and password.

Disclaimer of Warranty – User Responsibility You are solely responsible for determining if the products are suitable for use or consumption by you. We are not able to provide any assurances regarding allergies. You must inform us in your registration form of any allergies.

Under no circumstances will we be liable for any loss or damage caused by your use of the products or your reliance on the information in any content ON THIS website. You agree that your sole and exclusive remedy arising from or relating in any way to any product shall be its replacement or a credit towards another monthly shipment, in Israelibox’s discretion.

Links to third party Websites that are provided to you on our website as a convenience. Any outside Website accessed from our Website is independent of IsraeliBox, and we have no control over the content of such Websites. We are not responsible for the content of any linked Website or for any loss or damage incurred in connection with your use such links or dealings with the operators of such third party Websites.

Governing Law & Jurisdiction This Agreement is governed by and construed under the Israeli law. Any dispute or claim arising out of Israel or relating to the Agreement or claim of breach hereof shall be brought exclusively in the Tel Aviv Court of law. By execution of the Agreement,  users hereby consent to the exclusive jurisdiction of the a/m court, and waive any right to challenge jurisdiction or venue in this court with regard to any suit, action, or proceeding under or in connection with the Agreement

Termination of Subscription We may terminate any user’s monthly subscription or access to our Website or Services, including access to any online discussion forum or chat room, in our sole discretion, for any reason and at any time, with or without prior notice. It is our policy to terminate users who violate these terms and conditions, as deemed appropriate in our sole discretion. You agree that we are not liable to you or any third party for any termination of your access to our Website or Services.

Entire Agreement These Terms and Conditions constitute the entire agreement between the parties relating to the subject matter herein. We may, at our sole discretion and without notice, revise these terms at any time by updating this posting.